CarTrackIT logo
CarTrackIT Fleet Management
Frequently asked questions

FAQ

Find quick answers about vehicle tracking, fleet management, billing, account access, and how to reach our support team.

CarTrackIT FAQ Last updated: July 20, 2026

1. What payment methods do you accept?

We accept all major credit cards, PayPal, and bank transfers. Billing is handled securely through our payment processor, and you can manage your subscription from your account settings.

2. How do I reset my password?

Click "Forgot Password" on the login page and follow the instructions sent to your registered email address. For security, password reset links expire after 24 hours.

3. How many vehicles can I manage?

CarTrackIT supports unlimited vehicle tracking across your fleet. Your plan determines the number of active tracking units and available features. Contact our support team to discuss custom fleet solutions for your organization.

4. How can I contact customer support?

You can reach our support team by email at support@GISimplify.com or through the contact form on our website.

For faster support Include your registered account email, vehicle ID, and a short description of the issue to help us assist you quickly.